General Terms and Conditions (GTC) «Rules of the Game»

Driving School RINDERLI

Püntenstrasse 23

8143 Stallikon

1. Conclusion and subject matter

The General Terms and Conditions are an integral part of the entire driver training program. They take effect upon registration (in writing, verbally, by phone, or online) and expire automatically upon passing the practical test or upon premature termination of the business relationship in writing.

For ease of reading, only the masculine form is used in the following text. However, all of these terms also include the feminine or neuter form.

2. Main service

The Rinderli Driving School offers students high-quality, recognized training that meets the requirements of the Road Traffic Licensing Ordinance (VZV). The driving instructor holds a federal professional certificate and a driving instructor license issued by the Road Traffic Office. They conduct training according to the latest, recognized standards. Practical driving lessons are delivered using a specially equipped and tested driving school vehicle. The instructor's personal performance is not a factor during instruction, and an equivalent driving instructor may be used.

The driving school cannot guarantee that the student will obtain a driver's license. Driving lessons cannot be refunded, even if the test is unsuccessful.

The driving school maintains the legally required insurance policies during the training period. The student driver is personally responsible for ensuring mandatory insurance coverage for private learning trips and practice drives in private vehicles.

3. Cancellations/postponements/absences

Appointments can be rescheduled or canceled free of charge up to 48 hours before the scheduled start time (except on Sundays and public holidays). If the appointment is rescheduled or canceled less than 48 hours before the scheduled appointment, the agreed time will be invoiced or deducted.

4. Termination and cancellation

If the business relationship is terminated by the driving school for good cause, any purchased but unused driving lessons will be forfeited. A refund is not mandatory.

The same applies if the student driver terminates their training. Any driving lessons purchased but not yet used will expire and are non-refundable.

5. Payment terms

Individual lessons/driving lessons and subscriptions must be paid in advance. Unless otherwise agreed in writing, invoices are payable upon receipt.

If all fees are not paid before the start of the driving test, the test will not be taken. In this case, the costs for missed driving lessons will be borne entirely by the student driver. The same applies to the test fees, which will be invoiced separately and directly by the Road Traffic Office.

6. Lessons, training control, unavoidable prevention on the part of the driving school

A driving lesson includes a welcome, getting the learner into the vehicle, information about the content and objective of the upcoming driving lesson and a repetition of the theoretical and practical knowledge from previous driving lessons.

A personal training record (digital or analog) is maintained for each student driver. This record contains a record of the driving lessons completed and the skills practiced and achieved by the student driver. Each driving lesson is documented and commented on in this record.

If the driving school has to cancel a driving lesson through no fault of its own (e.g. due to a technical defect, illness of the driving instructor, or due to the fault of a third party (e.g. partner organizations involved in the implementation), the lesson can be made up at a later date. The driving lesson is not considered to have been taken by the learner. The learner is not entitled to claims for damages. This also does not apply if cancellation was only possible at short notice or subsequently.

If the driving instructor has reasonable doubts about a student's ability to drive (particularly due to fatigue, illness, inadequate mental health, drug or alcohol influence, lack of concentration, etc.), the driving lesson will be terminated immediately. The lesson is considered completed. The student is not entitled to a refund.

Without a valid learner's permit, the driving lesson will not start, will be considered as taken and will be entirely at the expense of the student.

7. Practical driving test / test drive

The driving school/driving instructor generally decides whether a student is ready to take the test. If a student is not ready to take the test by the test date, the test will be postponed or canceled. Any costs incurred will be borne by the student.

The learner driver is generally not entitled to use the driving school vehicle during driving tests or official driving tests. This applies regardless of the number of driving lessons taken.

If the driving test cannot be completed, the learner driver must deregister at least five business days before the test date. If deregistration is not made in a timely manner and costs arise as a result, the learner driver will be responsible for all costs. This also applies if medical reasons make the driving test impossible.

8. Admission to the 3rd practical driving test

Registration for a third practical driving test can only be arranged through a driving instructor. Only with the instructor's consent can the learner driver take the third practical driving test.

9. Applicable law

All legal relationships between the student driver and the driving school are governed by Swiss law. The place of jurisdiction is the registered office of the driving school. The driving school reserves the right to sue the student driver before any other competent court.

Last changes March 2025